One of my older posts, Today’s Irony, deserves a follow-up. In that post, I discussed a charity (well-ranked on Charity Navigator) that seems to be using urgent appeals to emotion to get donations instead of developing a solid donor base. What’s more, one of their phone center solicitors expressed her frustration with this tactic. So, […]
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Revealing My Secret Identity
[This is my manifesto. My exposure. These are the things that I think about and, as a result, things I write about. If any of this resounds with you, I hope you’ll come along with me for the ride.] By day, I am a super hero. I quickly shrink files with the click of my […]
The Pull
I hate The Pull. You know The Pull. The Pull is that weight tied to your ankle. It’s the fog that prevents you from thinking clearly. It’s that slow-motion feeling you have when running in your dream. The Pull adds drag. It slows you down. The Pull is the friction that works against your momentum. […]
Domains of Trust
“Yes, I trust you, but, no, you cannot operate on me.” “Are you sure? I am an excellent chef.” Trust has its limits. Sometimes obvious. Sometimes not. It would be absurd to allow your chef (if, in fact, that is their only training) to perform surgery on you. They might be able to do amazing […]
On Rejection
Consider the black licorice jellybean. When I put one in my mouth and start chewing, the vile flavor of anise fills my mouth and I clench my jaw, hoping that my teeth will be able to hold back the forces of my tongue as it seeks to eject the unwelcome intruder from my mouth. There […]
Naysayers Say Nay
What else would they say? Are they encouraging? No. But are they doing something better? They might have better ideas and a thousand reasons why your idea is wrong or bad. But they aren’t living your life. You are. When you create something, you say, “I did this.” And you offer it to the world. […]
Who Are You Really Trying to Serve?
This morning, I received a sales call from an online business directory service. Despite my initial reaction to get him off the phone as quickly as possible, I decided to find out how this service could help my company. The man carefully explained the service and his entire pitch was cleverly crafted to assure me […]
Today’s Irony
I was suckered…or at least…maybe I was. Last year, I gave to a charity that appealed to me on an emotional level. However, as more appeals arrived throughout the past year, it seemed as if they were appealing to the precise emotion that got me to respond in the first place. The emotion was not […]
The Uncertainty
There is that point at which you don’t know if it’s going work. What matters is what you do at that point. Do you give up? Do you dig in? Do you panic? Do you thrive? What’s the worst that could happen!? Imagine the worst has happened…what would you have done to change that? Now…do […]
The Power of Face-to-Face
A couple of years ago, I was leading a huge project. We had an immense amount of work to do and a very short period of time to accomplish it. My little team was forging new ground and executing highly detailed procedures on massive amounts of data…and the process could not be automated. We scheduled […]
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